Technical Customer Services

In addition to professional, innovative solutions in the field of surface technology, Wenker is also at your disposal as an expert service partner with highly qualified service technicians and experienced specialists. We provide technical support by phone and remote support as well as on-site repair and maintenance services. You may also feel free to contact us if you are running systems from other manufacturers.

We can offer you the following services:

  • Technical customer services
  • Filter management
  • Mobile service teams
  • Customized service contracts for your systems
  • CE approvals, explosion safety tests and risk analyses
  • Optional 24-hour service hotline
  • FID measurements

Our experienced service engineers have worked in surface technology for many years and are at your service all over the world, day and night.

You can rely on our experts to solve your mechanical, control or electrical problems,

with technical support by phone and remote system diagnoses as well as on-site repair and maintenance services. You may also feel free to contact us if you are running systems from other manufacturers.

You can reach our service hotline by phone on weekdays between 8 am and 5 pm or by email.

Tel. +49 (0) 2561 449 39 - 999

Email: service(at)

Regularly servicing and maintaining system technology to improve operational reliability.

Our qualified service staff offers a comprehensive range of tests and services to keep your paint system working properly over the long term.
In order for scheduled inspections and maintenance to be both highly effective and economical, we recommend concluding an individual service contract.

By tracking deadlines, we make sure you won’t miss any important check-ups or maintenance appointments. And after each maintenance call and inspection, we will provide a detailed status report.

Our Services

  • Inspection and maintenance of system areas
  • Visual and technical inspections
  • Regular documentation of general system condition according to a checklist
  • Diagnostic system analysis
  • Maintenance and repair recommendations

Your Advantages

  • Reliable system performance
  • Avoidance of shutdowns and less downtime
  • Reliable paint quality
  • Predictable costs for maintenance and repairs
  • Help and support for your maintenance personnel

In order to ensure your production process runs smoothly, Wenker offers filter management services for separation systems and/or for supply, recirculating and exhaust air equipment as part of an optional service contract.

This involves monitoring the actual state and function of the equipment during production and replacing filters if necessary.

Our Services

  • Preparing reports on actual equipment status
  • Changing segment filters when needed
  • Cleaning the separation system as necessary to ensure trouble-free operation and for carrying out repairs
  • Disposing of dirty filters
  • Particle measurement